Mail Forwarding Service
Our mail forwarding service includes options for both business and personal accounts.
You will receive notifications when you receive mail. From your account, you can choose what happens to each piece of mail. You will have access to a number of addresses that you can initially have your mail sent to for us to process. Once your mail is received on our end, you can choose what address to have it forwarded on to you. We can forward your mail to any viable address anywhere in the world. Once you designate where you would like your mail to go, you should receive it at the designated address within a few days.
We do not mark-up the shipping charges. We deal with all major carriers (USPS, UPS, FedEx, DHL) and we choose the best and least costly option available that meets your needs. There is a nominal handling fee assessed for each item processed.
The shipping options also permit you to choose not only the shipping carrier but the speed. Obviously, the quicker methods will cost you a bit more money.
For your added convenience and savings, our staff will consolidate packages whenever possible.
No other company offers you this many options and flexibility.
Reviewing your mail and designating its final disposition couldn’t be easier. All you need to do is log into your account and select the preferred options for each piece of mail. You can work on a piece-by-piece basis and let us know if you want us to forward the item and if so, to which address you would like it sent. You can also mark the item for disposal if it is something you do not deem important. All mail is shredded and disposed of in a manner that is created to eliminate the chances of identity theft by “dumpster divers” and trash pickers.
If there is an item you are unsure of or need to know what the contents are immediately, you may give our staff permission to open the item. We will photograph the contents and send the photos for your review so you can then decide how to proceed.
Confidentiality and privacy are maintained at all times and we are continuously monitoring and upgrading our security measures.
For our customers that choose the option to have a piece of correspondence opened by our staffe, you can be secure in the knowledge that every safety and security protocol is followed. Mail is opened in a secure area and items are scanned into a secure system. They are typically scanned in color and converted to PDF format for optimum readability. Your scanned items will be available for your review within one day of your initial request.
Once the items are scanned, the contents are returned to the original packaging and returned to our secure storage location while we await further instructions on its disposition from you.
Recycling and Shredding Programs
When a customer designates an item for disposal, it is shredded and recycled. Our recycling rate currently stands at 80%.
There are a couple of benefits to shredding unwanted items. First, and most obvious, is the benefit to the environment. Reducing waste is one of our main goals and everything in our facilities that can be recycled is as part of a community or government initiative.
Secondly, it is one of the simplest and most effective ways to combat identity theft. By shredding customers’ mail, it makes it incredibly difficult for thieves to obtain any type of identifying information from those items.
Junk mail is automatically marked for disposal and does not count toward your plan limits.
Still Have Questions?
Though we have tried to be as thorough as possible, we understand you may have additional questions. Check out our FAQs for more information. If you cannot find what you are looking for, feel free to send us a ticket through the available link on our website.